Allow Solid support staff access to your computer

Click to download the Support app
What will happen once clicked:
  1. A small program will start downloading
  2. Your PC should prompt you to trust and open this app.
  3. If nothing happens, go to your [downloads] folder and double-click the app names "splashtop..."
  4. Depending on your PC & your internet connection this could take 30sec - 2 minutes.
  5. Once completed you will see the app open up and display 9 digits.
  6. Contact Solid and read out this number.
  7. Solid will log on and assist

If you have any concerns call Solid on 03 9708 2992