
Allow Solid support staff access to your computer
Click to download the support app
What will happen once clicked:
- A small program will start downloading
- Your PC should prompt you to trust and open this app.
- If nothing happens, go to your [downloads] folder and double-click the app names "splashtop..."
- Depending on your PC & your internet connection this could take 30sec - 2 minutes.
- Once completed you will see the app open up and display 9 digits.
- Contact Solid and read out this number.
- Solid will log on and assist
If you have any concerns call Solid on 03 9708 2992